A How-to Guide To Shipping Your Car 

Q: How do I get my car moved?

First you need a quote. After getting a quote you decide if you want Rapid Auto Transport to handle your move. At that point if you want us to handle your auto transport we begin shopping your transport job to the trucks across the nation. It's that simple.

Q: How long does it take?

A: We try to place your order as quickly as possible and see that a scheduled pickup delivery date is assigned. To get the discount rate you must be somewhat flexible and willing to meet the truck when it arrives either for pickup or drop-off. You will be contacted by the transport driver giving you the date and approximate time of pickup or drop-off. Also, full payment is required at the drop-off destination.OUR TRANSPORTS ARE ALL DOOR TO DOOR IN MOST CASES.

Q: Will the transport arrive on time?

A: Weather conditions can cause delays as can road conditions. Transit times are always estimated as close as possible but you must remember that no transport company can predict the exact time of arrival or departure until they are close to the area.

Q: Will my car be delivered to my door?

A: In most cases, yes. Depending upon the accessibility of your home or business the driver will try to get to you. If you live in a hard to access area, the driver may phone you asking for a meeting place such as a parking lot. Remember, transport trucks are difficult to navigate through some places, so your help and understanding are greatly appreciated. Another problem for delivery can be power lines. Transport trucks are tall therefore cannot navigate safely in some areas, but for the most part your car will be delivered to your door. If possible, pick out a parking lot beforehand, that is in your neighborhood.

Q: Will my personal belongings be insured during the move?

A: Federal law mandates that the transport company is NOT responsible for personal belongings carried in the car during transportation. Also,if any company advises you that you may load the car with personal items they are not being honest with you.Don't believe anyone who tells you your personal items are covered by insurance.You should carry insurance on loose items you want shipped inside your auto.

Q: What type of insurance will my car have when it is transported?

A: The Federal Highway Administration requires the transporter to carry the insurance on your car. It is impossible for anyone else to insure your car for your move. Also, they have to meet government regulations on the insurance of your automobile. It's as simple as that. That's why RAPID AUTO TRANSPORT works hard to find a safe and legal transporter to carry your car. If at any time you need to ask for the transport's insurance or deductible information, feel free to call us or the transporter we set you up with. That's why we are here...to serve you!

Q: How do I pay?

A: We accept VISA, Mastercard, Discover and American Express. You can telephone your order to us or mail it. We don't use online credit card orders because we want your card number protected! Your card number is not given out to anyone! Nor do we sell your personal information. After we calculate your deposit you can pay whichever way you choose. When your vehicle arrives you will pay the driver in full the remaining amount due after the deposit. You must pay in full, in cash or cashier's check ONLY. C.O.D. is the only way the driver can release the vehicle to you.

Q: What if my car doesn't run?

A: We can still get it moved, however there is an additional fee involved.Usually that fee is about $100 more than a standard transport fee due to the added hassle of loading and unloading common with in-op cars. If your car is apart or not running it makes it more difficult to get it on and off the transport.

Q: I have a very expensive car, can you ship it for me?

A: Yes. We can ship any type of vehicle. We will find an enclosed transport trailer to protect your classic/exotic/sports car.

Q: Is the deposit included in the quote?

A: Yes - It is included in the total amount quoted.